Pain & mobility
Assessment and treatment for pain, stiffness and everyday movement.
Find the right care ↗MOVE BETTER · FEEL STRONGER
Care that keeps you moving.
Tell us what hurts or what you want to return to. We’ll guide you to the right treatment and a real appointment in Winterthur.Find my right appointment↓
01Assessment · Treatment · Progress
01Where do you feel limited?
02What do you want to return to?
03We guide you to the right next step.
REAL ANSWERS FROM THE PRACTITIONERS
Understand the first step before the first visit.
Clear practitioner-led answers reduce uncertainty without pretending to diagnose anyone online.
Treatment paths
Start with the care that fits your goal.
Understand the treatment, meet the team and arrive prepared for the first visit.
Sport recovery
A structured return from injury to confident performance.
Plan your recovery ↗Strength & prevention
Build capacity and reduce the chance of recurring problems.
Start stronger ↗Clear treatment choice · Secure intake · Prepared first visit
FIND YOUR RIGHT APPOINTMENT
Start with what you want to improve.
A short, calm intake guides you to the relevant treatment and helps the practitioner prepare before you arrive.
✓FIND YOUR RIGHT APPOINTMENT
Your first step is confirmed.
NOA will review the selected care path and email the most suitable appointment details.
What this concept improves, connects and hands over.
The client-facing website ends here. Below, we show the problem it solves, the connected journey and the value delivered.
The customer journey
From uncertain enquiry to a prepared first visit
Understand
Symptoms and goals lead to the relevant treatment page.
Schedule
The patient chooses the appropriate practitioner and time.
Prepare
Intake and consent arrive securely before the visit.
Support
Aftercare and the next recommended action are sent clearly.
Connected solution
The system behind the experience.
NOA+PATIENT JOURNEYSECURE
MONDAY · 08:00First visit prepared
Intake complete
Consent signed
Practitioner notified
NOA Physio · Winterthur
One journey. Two sides working together.
Customer experience
- Simple treatment finder
- Clear practitioner availability
- Secure digital intake and consent
- Personal aftercare and next-step reminders
Behind the scenes
- Prepared patient record
- Synced practitioner calendar
- Consent and referral-document status
- Aftercare, review and rebooking tasks
Where momentum is lost
Uncertainty creates calls, delays and unprepared visits.
- Patients are unsure which treatment to choose.
- Reception answers the same questions again and again.
- Important details reach clinicians too late.
A simpler way forward
Guide each patient before they arrive.
- A short treatment finder points to the right care.
- Booking captures the correct appointment type.
- Secure intake prepares the practice before the visit.
Practice booking softwareSecure forms and uploadsCalendar syncAftercare libraryGoogle BusinessReview requests
The connected tools stay behind the scenes; the customer experiences one clear journey.
What we designed
A calm practice brand, treatment finder and accessible patient journey.
What we connected
Booking, secure intake, practitioner calendars and aftercare.
Value added
Patients arrive better informed while reception repeats fewer tasks.
Calm before the first visit.
Clear treatment choices, secure intake and a prepared team create an easier start for everyone.